Mastering Communication: 6 Strategies to Improve Team Dynamics at Easy Chairs

Communication Skill #1- Communicate well in multiple ways, modes and listen actively to those with whom you are communicating. The design staff at Easy Chairs often complains that the team leader, Josh, is hard to work with, but they cannot do without him. He has great ideas and knows how to implement them well, but in terms of getting the work done the team complains he is a nightmare. Here is what his team has to say: “We send him emails and he either gives us one-word answers, fails to edit what he sends, or fails to reply.  Sometimes he tells two people to do the same thing not remembering he has given the assignment to someone else. The worse problem is that he prioritizes work in an email and then changes things when events interfere. Again, not communicating the change. Last week two of us edited a design for a custom front carrier basket for a customer whose deadline was this week only to find that Josh had changed the deadline to last week. The basket design that was completed by us both had to be