Managing Change Effectively: A Process for Navigating Policy Shifts

Adaptability Skill #9: Lead and plan for change by developing a process to manage change and using it to lead change events. Dwight and Ike have had many conversations lately about their vision and core values for the business in light of their plans for expansion. One troubling issue they finally came to a decision on was their policy upon only hiring American wounded veterans. While both owners really want to keep up this tradition, they came to an understanding that going abroad would mean it would be harder to honor the tradition but also may make some veterans unhappy with their choices of places to expand (e.g. Viet Nam). It also seemed to them that they were limiting their employee pool and not really encouraging customer support by not hiring any person with a disability who was qualified for the jobs they offer. After all who would be better to understand the needs of a person who needs the use of a wheelchair than someone else who uses one? They also wondered if they should give first preference to American veterans. Still undecided on this point, Dwight and Ike want to see how good you are at leading change. They have not released their decision on this poli