Effective Leadership: Modeling Excellence and Integrity in the Workplace

BSBMGT401 Show leadership in the workplace Assessment Workbook and Instructions to Candidate Student name: Student number: Course location: DNA Kingston Training Training dates: Assessment dates: Written tasks Class Activity Lecturer: Assessor: Unit Of competency Modification History Release  Comments  Release 1 This version first released with BSB Business Services Training Package Version 1.0. Application This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values. It applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These managers have a strong influence on the work culture, values and ethics of the teams they supervise. No licensing, legislative or certification requirements apply to this unit at the time of publication. Unit Sector Management and Leadership – Management Elements and Performance Criteria ELEMENTS PERFORMANCE CRITERIA  Elements describe the essential outcomes Performance criteria describe the performance needed to demonstrate the achievement of the element 1. Model high standards of management performance and behaviour 1.1 Ensure management performance and behaviour meets the organisation’s requirements1.2 Ensure management performance and behaviour serves as a positive role model for others1.3 Develop and implement performance plans in accordance with organisation’s goals and objectives1.4 Establish and use key performance indicators to meet organisation’s goals and objectives 2. Enhance organisation’s image 2.1 Use organisation’s standards and values in conducting business2.2 Question, through established communication channels, standards and values considered to be damaging to the organisation2.3 Ensure personal performance contributes to developing an organisation which has integrity and credibility 3. Make informed decisions 3.1 Gather and organise information relevant to the issue/s under consideration3.2 Facilitate individual’s and team’s active participation in decision-making processes3.3 Examine options and assess associated risks to determine preferred course/s of action3.4 Ensure decisions are timely and communicate them clearly to individuals and teams3.5 Prepare plans to implement decisions and ensure they are agreed by relevant individuals and teams3.6 Use feedback processes effectively to monitor the implementation and impact of decisions Foundation Skills This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. Skill  Performance Criteria  Description  Reading 1.1, 1.3, 1.4, 2.1, 3.1, 3.3, 3.5, 3.6 Gathers, interprets and analyses text relating to organisational goals, standards and values to aid planning and decision making Writing 1.3, 1.4, 3.1, 3.3, 3.5, 3.6 Records and reports key information related to the organisational goals, standards and objectives Researches, plans and prepares documentation for relevant stakeholders Oral Communication 1.2, 1.3, 2.2, 2.3, 3.2, 3.4, 3.5, 3.6 Uses appropriate structure and language when developing performance plans, or when seeking and providing information about organisational goals and objectives Numeracy 1.4 Identifies and comprehends mathematical information in familiar texts to establish key performance indicators Navigate the world of work 1.1, 1.2, 1.3, 1.4, 2.1, 2.3 Understands how own role meshes with others and contributes to broader work goals Monitors adherence to organisational policies and procedures and considers own role in terms of its contribution to broader goals of the work environment Interact with others 1.2, 1.3, 2.2, 2.3, 3.2, 3.4, 3.5, 3.6 Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective outcomes Recognises the importance of taking audience, purpose and contextual factors into account when making decisions about what to communicate with whom, why and how Get the work done 1.1, 1.3, 1.4, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6 Develops plans to manage relatively complex, non-routine tasks with an awareness of how they contribute to longer term operational and strategic goals Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering relevant information and identifying and evaluating options against agreed criteriaEvaluates effectiveness of decisions in terms of how well they meet stated goals Range of Conditions This section specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Organisation’s standards and values must be identified by considering: Explicitly stated values that are implied by the way the organisation conducts its business. Unit Mapping Information Code and title  current version  Code and title previous version  Comments  Equivalence status  BSBMGT401 Show leadership in the workplace BSBMGT401 Show leadership in the workplace Updated to meet Standards for Training Packages Equivalent unit LinksCompanion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10Assessment requirementsPerformance EvidenceEvidence of the ab