Mastering Long-Distance Customer Relationships: Easy Chairs Path to Innovation

Name: Institutional Affiliations: Date: Executive Summary It is also imperative to note that innovation comes with the introduction of new products in the markets and remains defined by the development of new ideas to address and solve customer issues/problems. To this effect, design thinking will serve as a practical approach to related organizational problems that Easy Chair experiences regarding fears of losing their customers' loyalty. Communication serves as an active approach through which Easy Chair customers will feel and remain engaged and updated on all services and products of Easy Chair. Exceeding expectations